• Our caredesk is available Monday to Friday from 8:00am to 12:00am and from 1:00pm to 5:30pm, in French, English, German and Italian
  • Implementation of a dedicated team per client
  • Absences processing of accident and illness-related absences
  • Multiple access to our account managers (email, phone, mobile application, mail, web platform)
  • Absences management of accident or illness-related absences as of the 1st day
  • Manage and follow-up medical certificates
  • Monitoring smooth conduct of complex or long-lasting cases until settlement
  • Managing disputes with insurance companies
  • Setting up reporting for HR staff
  • Coordination with AI and pension fund
  • Multilingual team
  • Single entry point between employer, employee, doctors and insurance companies
  • Home made tool for planned and unplanned absences available for employees and HR staff
  • Interfacing with your HR Management tools
  • Daily management of more than 30’000 insured
Isabelle Monnier - Swiss Risk & Care
Isabelle Monnier
Head of Absences Caredesk
Séverine Bovagne
Séverine Bovagne
Head of Absences, Payroll & HR Administrative Services CareDesks
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