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Accompagner nos clients au plus près

Providing support for our clients at all times

Our internal organization is optimized to accompany our clients according to their needs. Thus:

  • For small businesses and individual clients: a generalist advisor handles thier requests.
  • For SMEs: we provide them with a multi-line insurance advisor, a manager, and, if necessary, an LPP (pension plan) specialist.
  • For large accounts: we prioritize a comprehensive approach by dedicating a team to each client, composed of:
    • An advisor responsible for centralizing and coordinating the relationship, benefiting from an overall view of the account.
    • A specialist for each insurance branch/LPP.
    •  Several managers in permanent contact with the client and its employees, responsible for ensuring the services outlined in the contract.

Our Caredesk: our task force dedicated to our clients

Veritable hotlines, our Caredesks free our clients from administrative tasks. This saves them precious time they may then use to concentrate on their core business.

  • All based in Switzerland and multilingual
  • There is constant interaction between employees and HR managers on a daily basis
  • The Caredesks interact to ensure fluid and seamless management

4 Caredesks at your disposal:

Caredesk Absences and Accidents

Follow-up on your employees' absences and accidents with tried and tested procedures.

Caredesk Absences and Accidents

Caredesk Medical Expenses

The management of group insurance contracts set up and implemented especially for you, no matter what specifications are required: Swiss residents, trans-border employees, impatriates and expatriates.

Caredesk Medical Expenses

Caredesk Insurance/LPP

The technical, administrative and accounting management of insurance and pension fund contracts.

Caredesk Insurance/LPP

Caredesk Payroll and HR Administrative Services

Customizable solutions for the management of payroll and other HR administrative tasks.

Caredesk Payroll and HR Administrative Services

Our related services

Insure my business internationally

Discover our ability to assist you abroad, to manage your subsidiaries’ cover thanks to our leading partners.

Payroll and HR services: outsourcing at your fingertips

Payroll and HR services at your fingertips.

Absence management

The management and follow-up from A to Z of planned and unplanned absences of your employees.

Occupational pension provisions

Qualibroker-Swiss Risk & Care offers comprehensive advice on occupational pension provisions and a view of all social benefits, both professional and private.

Our news

02 Oct 2024

Insurance in the face of the climate challenge

Floods in the canton of Vaud, gale-force winds in the Neuchâtel mountains, a hailstorm in the Valais countryside, and record-breaking heat across the country; Switzerland has experienced extreme weather events that are increasingly severe and frequent, to the extent that insurance capacity for damages caused by natural disasters has become an area of concern.

26 Jun 2024

The Framework Agreement: “smart” insurance

What if insuring your business became child’s play, and taking out an insurance policy was just a matter of a few clicks? Utopia? Not at all. The dream becomes reality with a framework agreement. Here’s how:

19 Mar 2024

Pension Plan Innovation

Switzerland, renowned for its robust pension system, is facing major challenges as a result of its aging population and growing economic pressures.

01 Dec 2023

Investing in occupational health: a (much) needed positive action

According to the Job Stress Index for 2022, 30% of Swiss employees feel exhausted. At the heart of this new paradigm we have HR departments, managers and the need to establish a true culture of health within organisations.

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