Absences CareDesk
Le Caredesk Frais Médicaux, toujours à vos côtés

The Absences CareDesk: supporting your HR department and your employees

Our task force dedicated to our clients, the Absences CareDesk manages the entire processing of your employees' sickness and accident cases. To guarantee you a high value-added HR outsourcing service and an easier communication, we have set up:

  • Implementation of a dedicated team per client
  • Our caredesk is available Monday to Friday from 8:30am to 12:00am and from 1:00pm to 5:00pm, in French, English, German and Italian
  • mobile and web application / Multiple access to our account managers (email, phone, mobile application, mail, web platform)

Our absence management and monitoring services

  • Absences management of accident or illness-related absences as of the 1st day
  • Manage and follow-up medical certificates
  • Monitoring smooth conduct of complex or long-lasting cases until settlement
  • Managing disputes with insurance companies
  • Setting up reporting for HR staff
  • Coordination with AI and pension fund

The benefits for companies

  • At your service and that of your employees, a dedicated multilingual and experienced team (daily management of more than 30’000 insured)
  • Single entry point between employer, employee, doctors and insurance companies
  • Home made tools for planned and unplanned absences available for employees and HR staff
  • Interfacing with your HR Management tools

Our associated services

Mastering Absenteeism

Our approach activates the three main challenges for prevention which are absence management, healthcare management and human resource management.

The Abs & Claims Mobile Application

Freedom and flexibility in monitoring absences with our mobile application.

Unipro

Our internally developed software, Unipro, allows simple and efficient management of your employees’ absences due to illness or accidents.

Absence management

The management and follow-up from A to Z of planned and unplanned absences of your employees.

Our news

02 Oct 2024

Insurance in the face of the climate challenge

Floods in the canton of Vaud, gale-force winds in the Neuchâtel mountains, a hailstorm in the Valais countryside, and record-breaking heat across the country; Switzerland has experienced extreme weather events that are increasingly severe and frequent, to the extent that insurance capacity for damages caused by natural disasters has become an area of concern.

26 Jun 2024

The Framework Agreement: “smart” insurance

What if insuring your business became child’s play, and taking out an insurance policy was just a matter of a few clicks? Utopia? Not at all. The dream becomes reality with a framework agreement. Here’s how:

19 Mar 2024

Pension Plan Innovation

Switzerland, renowned for its robust pension system, is facing major challenges as a result of its aging population and growing economic pressures.

01 Dec 2023

Investing in occupational health: a (much) needed positive action

According to the Job Stress Index for 2022, 30% of Swiss employees feel exhausted. At the heart of this new paradigm we have HR departments, managers and the need to establish a true culture of health within organisations.

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