The Absences CareDesk: supporting your HR department and your employees

Our task force dedicated to our clients, the Absences CareDesk manages the entire processing of your employees' sickness and accident cases. To guarantee you a high value-added HR outsourcing service and an easier communication, we have set up:
  • Implementation of a dedicated team per client
  • Our caredesk is available Monday to Friday from 8:30am to 12:00am and from 1:00pm to 5:00pm, in French, English, German and Italian
  • mobile and web application / Multiple access to our account managers (email, phone, mobile application, mail, web platform)

Our absence management and monitoring services

  • Absences management of accident or illness-related absences as of the 1st day
  • Manage and follow-up medical certificates
  • Monitoring smooth conduct of complex or long-lasting cases until settlement
  • Managing disputes with insurance companies
  • Setting up reporting for HR staff
  • Coordination with AI and pension fund

The benefits for companies

  • At your service and that of your employees, a dedicated multilingual and experienced team (daily management of more than 30’000 insured)
  • Single entry point between employer, employee, doctors and insurance companies
  • Home made tools for planned and unplanned absences available for employees and HR staff
  • Interfacing with your HR Management tools