• Our caredesk is available Monday to Friday from 8:30am to 12:00pm and from 1:00pm to 5:30pm, in French, English, German and Italian
  • Implementation of a dedicated team per client
  • Deep knowledge of health insurance issues : swiss residents, impatriates, expatriates & cross-border employees
  • Support in affiliation process for your employees
  • Administrative Management of insured persons (affiliation, cancellation, additional clause, etc.)
  • Monitoring and sending personal offers (quotation and general conditions)
  • Assistance with settlement of disputes with companies
  • Completing the necessary formalities when an employee is no longer part of the collective contract (ex : working contract termination)
  • Monitoring collective invoice per employer
  • Medical expenses reimbursements to insured in behalf of employer
  • Individual Solutions for Health Insurance (FMSI) : support for leaving the collective contract
  • Multilingual team
  • Account managers with technical expertise
  • Internal development of a homemade tool for contract follow up
  • Interface with Payroll caredesk for collective invoice
  • Electronic data exchanges with major insurer companies
  • Daily management of more than 42’000 insured
  • Health insurance comparison engine
Colette Kalin
Head of Medical Expenses Caredesk
Yvan Roux
Corporate Clients Director
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