Medical Expenses CareDesk, always at your side
Our task force dedicated to our clients, the Medical Expenses CareDesk manages your group health insurance contracts. Our team has technical expertise in medical expenses and in various issues related to your employees' profiles: Swiss residents, impatriates, expatriates & trans-border employees. To guarantee you a quality and local service, we have set up:
- Implementation of a dedicated team per client
- Our caredesk is available Monday to Friday from 8:30am to 12:00pm and from 1:00pm to 5pm, in French, English, German and Italian
Our management services for group health insurance contracts
- Support in affiliation process for your employees
- Administrative Management of insured persons (affiliation, cancellation, additional clause, etc.)
- Monitoring and sending personal offers (quotation and general conditions)
- Assistance with settlement of disputes with companies
- Completing the necessary formalities when an employee is no longer part of the collective contract (ex : working contract termination)
- Monitoring collective invoice per employer
- Medical expenses reimbursements to insured in behalf of employer
- Proposal of individual insurance solutions when leaving the group contract: Individual Medical Expenses Solutions
The benefits for companies
- At your service and that of your employees, a dedicated multilingual and experienced team (daily management of more than 42'000 insured)
- Efficient contract monitoring using a in-house software
- Interface with CareDesk Payroll & HR Services for collective invoice
- Electronic data exchanges with major insurer companies
- A unique Health insurance comparison engine on the market