Insurance and LPP Caredesk
Le Caredesk Frais Médicaux, toujours à vos côtés

Insurance & LPP Caredesk: experts at your disposal

The Insurance and LPP Caredesk provides all its expertise in the technical management of insurance and pension provisions contracts, relations with insurers and internal support for client managers. The managers listen to companies on the management of their risks and advise employees on all issues related to their pension provisions.

To guarantee you a high value-added service and establish a relationship of trust and proximity, we have put in place :

  • A dedicated team per employer
  • A telephone hotline from 8:30 to 12 AM and from 1:30 to 5 PM, from monday to friday, in french, english, german and italian

Our services for managing your employees' occupational pension provisions

  • Renewal and/or adaptation of contracts to new legal provisions and/or new market practices
  • Annual report and benchmark for Human Resources and Management
  • Coordination with the HR team and Payroll provider for transfers
  • Support for the management of long-term absence cases by a dedicated expert, including:
    • Coordination with your absence management provider and/or HR team
    • Management of the release of contributions with the pension fund and coordination with the Payroll provider
  • Monitoring and control of transfers announced by the employer
  • Support and follow-up of medical examinations requested by the insurer
  • Support for insured persons in certain procedures (repurchase, retirement, etc.)
  • Support for the employer (employee communication, etc.)
  • Individual advices for insured persons in addition to our Caredesk dedicated for individuals

Our services for managing your insurance portfolio

  • Checking of accounts (premiums, accruals, bonuses, etc.)
  • Maintenance of schedules (final accounts, surplus shares, etc.) 
  • Maintenance of building listings and/or client vehicle fleets
  • Reduction of administrative tasks, organisation and implementation of procedures
  • General assistance, advices and portfolio monitoring
  • Claims support (interpretation of insurance conditions, disputes, mediation, special cases)

Advantages for companies

Our associated services

Insurance

Qualibroker-Swiss Risk & Care perceives itself to be an architect of insurance solutions. While searching for the coverage most adapted to its clients’ requirements, both corporate and individual, Qualibroker-Swiss Risk & Care has developed a functional agility that guarantees responsiveness and innovation.

Pension provisions

A complete range of solutions to prepare for your retirement and that of your staff, creating savings, reducing taxes and allowing you to build the foundations for a more secure future.

HR Services

The administrative part is important, time-consuming and strongly mobilises the HR teams. By deciding to outsource all or part of these tasks, you give yourself the opportunity to devote yourself fully to your core business: the management of the men and women in the company.

Actuarial Consulting

Having calculation and modelling tools and expert advice on risk management are key factors for a company or an institution. We have developed these skills at Qualibroker-Swiss Risk & Care to support our clients in their growth.

Our news

01 Dec 2025
Planning for retirement: Anticipate, understand, decide

In Switzerland, preparing for retirement doesn’t mean just waiting for the last day of work. It is a true lifelong project that is built over time and requires making informed choices: annuity or capital, early or partial retirement, pension buy-in and tax optimisation. These important decisions will affect pensioners’ standard of living for decades. But, preparing ahead of time and obtaining professional advice transform this life-change into a worry-free step.

19 Nov 2025
Predictive absence management: Anticipating to better take action

Absence management is a significant concern for HR managers. While extended medical leave is naturally monitored closely, short and repeated absences actually represent a real warning sign. Although these absences may seem minor, they often reflect organisational dysfunctions, lack of motivation or unhappiness in teams.

14 Nov 2025
Key figures 2026

Discover all the key figures relating to insurance and pension

23 Sep 2025
Supplementary health insurance and hospitalization: changes that apply as of 1st January 2025

Since 1st January 2025, there have been significant changes in the rules for reimbursement under supplementary health insurance policies in Switzerland, in particular for semi-private and private hospitalisation.

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