Image

Providing support for our clients at all times

Our internal organization is optimized to accompany our clients according to their needs. Thus:

  • For small businesses and individual clients: a generalist advisor handles thier requests.
  • For SMEs: we provide them with a multi-line insurance advisor, a manager, and, if necessary, an LPP (pension plan) specialist.
  • For large accounts: we prioritize a comprehensive approach by dedicating a team to each client, composed of:
    • An advisor responsible for centralizing and coordinating the relationship, benefiting from an overall view of the account.
    • A specialist for each insurance branch/LPP.
    •  Several managers in permanent contact with the client and its employees, responsible for ensuring the services outlined in the contract.

Our Caredesk: our task force dedicated to our clients

Veritable hotlines, our Caredesks free our clients from administrative tasks. This saves them precious time they may then use to concentrate on their core business.

  • All based in Switzerland and multilingual
  • There is constant interaction between employees and HR managers on a daily basis
  • The Caredesks interact to ensure fluid and seamless management
 

4 Caredesks at your disposal:

Caredesk Absences and Accidents
Follow-up on your employees' absences and accidents with tried and tested procedures.
Caredesk Medical Expenses
The management of group insurance contracts set up and implemented especially for you, no matter what specifications are required: Swiss residents, trans-border employees, impatriates and expatriates.
Caredesk Insurance/LPP
The technical, administrative and accounting management of insurance and pension fund contracts.
Caredesk Payroll and HR Administrative Services

Customizable solutions for the management of payroll and other HR administrative tasks.

Our associated services 
 
Ours news
prévoyance-chargement

Pension Plan Innovation

19.03.2024

Switzerland, renowned for its robust pension system, is facing major challenges as a result of its aging population and growing economic pressures.
Read more
gestion-risques

Facing new risks

14.06.2023

In the face of new risks that are not covered or only partially covered by traditional insurance policies, such as movable assets and civil liability insurance, insurers are making several polices available collectively to companies.
Read more