Providing support for our clients at all times
Our success is based on our teams' commitment and their proximity to our widely diverse clientele.
- Each client has the support of a dedicated team comprising a counsellor and managers
- The counsellor is responsible for centralising and coordinating the relationship and has the benefit of an overall view of the account
- On a daily basis, each client is in contact with the Caredesk managers ensuring access to the benefits listed in the contract
Our counsellors are your dedicated contacts
The special relationship between each client and their dedicated Swiss Risk & Care contact ensures the efficiency of our support. Their contact can rely on the expertise of the various Caredesks and support functions.
This organisation allows us to provide the most appropriate solutions. It guarantees the global excellence that we owe to our clients. permet de concevoir les solutions les mieux adaptées.
Our Caredesk: our task force dedicated to our clients
Veritable hotlines, our Caredesks free our clients from administrative tasks. This saves them precious time they may then use to concentrate on their core business.
- All based in Switzerland and multilingual
- There is constant interaction between employees and HR managers on a daily basis
- The Caredesks interact to ensure fluid and seamless management
4 Caredesks at your disposal: